Budget Hearing Notice 11/28/2023

Notice is hereby given that the Pike County 911 Board will meet to discuss the proposed annual operating budget for the year 2024 at 5:30 pm on December 12, 2023, as required by RSMo 67.010. The purpose of the hearing is to receive written and oral comments from the public concerning the proposed annual operating budget for the year 2024. This meeting will be held at Pike County 911 in the Conference Room located at 1602 Business Highway 54 West, Bowling Green, MO 63334.

New Non-Emergency Number

573-324-6136

Pike County 911 has a new non-emergency administrative phone line.

Remember, if you have an emergency, dial 911 immediately.

Please listen to the menu options carefully when you call. Here are the options below:


Press 1 if you need Police, Fire, or an Ambulance to respond to your location.

Press 2 for the Pike County Sheriff’s Office Jail or Booking.

Press 3 to inquire about a court date or traffic citation.

Press 4 for questions concerning addressing in Pike County.

Press 5 to inquire about Road Conditions.

Press 6 to speak with Dispatch.

Press 7 to speak with the Pike County 911 Director.

To Repeat these options, press *.

 

TEXT TO 9-1-1 SERVICES ACTIVE IN PIKE COUNTY AS OF 10/04/2021

Text-to-911 is the ability to send a text message to reach 911 emergency call takers from your mobile phone or device. However, because voice calls to 911 provide more information to 911 call centers, you should always make a voice call to 911 during an emergency whenever possible. Call if you can, Text if you can't! The texter will be greeted with the same script that voice callers receive: Example: “Pike County 9-1-1, what is the address of your emergency?"

Tips for Text to 9-1-1

  • The first text message to 9-1-1 should be simply contain the location of the emergency and type of help needed
  • Text in simple words - do not use abbreviations. Keep it short and to the point!
  •  When using Text-to-9-1-1, your cell phone connects to the closest cell tower. The cell tower location is then sent to 9-1-1. This means we will know the area you are texting from but not always the exact location.
  • A text or data plan is required to place a text-to-9-1-1
  • If texting to 9-1-1 is not available in your area, you will receive a message indicating that texting 9-1-1 is not available and to contact 9-1-1 by other means.
  • When texting 9-1-1, you cannot include other contacts in the same message.
  • Do not text and drive!

Delayed Until Further Notice - PIKE COUNTY ADDRESSING IMPROVEMENT PROJECT FOR NG911 11/15/2021

As Missouri moves forward to implement IP-based Next Generation 911 (NG911) throughout the state, Pike County 911 will be rolling out an addressing improvement project this winter to enhance emergency location and meet the requirements of Next Generation 911 (NG911).

Next Generation 911 features modern location technologies and the ability to route any call from any device to the appropriate 911 center by the location of the caller. A statewide ESI network for emergency communications will make interoperability feasible and provide important backup between 911 centers. To take advantage of these important advances and available grant funding, Pike County 911 will take the fundamental step of improving addressing where it does not meet industry standards or where errors are identified, such as situations where even and odd addresses are found on the same side of the road.

Some 911 and mailing addresses will be changed to ensure that all addresses are logical and locatable. Pike County 911 will work closely with the United States Postal Service and county agencies as addressing is analyzed, verified, and corrected as needed. If an address is changed, the resident or business will be notified by official letter from Pike County 911 and the USPS. The USPS will continue to deliver mail to the former address as well as the new address for twelve months after an addressing change is made, giving Pike County residents and businesses time to update their addresses with correspondents, creditors, and other contacts. Pike 911 will submit all changes to the County Assessor and County Clerk so that billing and voting records remain up to date.

The project will roll out on a ZIP code by ZIP Code basis. Roads currently designated with a private road number will be named, with naming categories designed to help emergency responders. For example, private roads that originate on county roads numbered in the 9200s will be named after trees. County roads will retain their numbers, but each road will be checked to make sure all addresses adhere to the county’s grid system, which increases at 1000 addresses per grid mile, with even and odds on opposite sides of the road. City addressing will be updated to assist with first responders locating an address by ensuring that all addresses are assigned logically and in correct order.

While Pike County 911 understands that address changes are inconvenient, the benefits far outweigh the inconveniences. While modern 911 call routing and dispatch mapping make critical information available to dispatchers and responders in seconds, responders on the ground still rely on proper, logical addressing to locate emergencies. Pike County has an irregular road network, trees, hills and many areas where cell phones and internet is not available. In these situations, responders rely on their understanding of the addressing system to find specific addresses, especially where house numbers or mailboxes or not marked or where they are hard to read or damaged.

Pike County 911 will begin the readdressing project with the 63459 Zip Code.

Pike County 911 asks for your patience and cooperation during this important project. If you have questions, please contact Pike County 911 at (573) 324-6136 Option 7 or Ext. 3031.

EMS Dispatching 05/14/2019

Beginning on May 14th, 2019 Pike County 911 has taken over dispatching the Pike County Memorial Hospital ambulances for medical emergencies. This adjustment was put in place in an attempt to improve the response time and overall effectiveness of EMS dispatching.

In order for this to be successful, we are urging the residents of Pike County, when encountering a medical emergency, to call 911 and not the local hospital for EMS assistance.

911 Center 04/5/2019

Emergency 911 calls are now being taken at the newly completed 911 Center. As of April 5, 2019 the dispatching has moved from the Sheriff's Office to their new location at the Pike County 911 Center. The Pike County 911 Center provides the dispatchers with a quieter, more focused work area that includes an additional dispatch station. The new location also provides a training room, break room, director and secretary office space, and a conference room that will be used to host all future Pike County 911 Board meetings.

Missouri Language Link 03/27/2019

Pike County 911 has entered into a contract with Language Link, a translation and interpretation service that was developed to service the local government needs. Language Link provides interpretation of over 240 languages and dialects which can greatly increase the effectiveness of 911 dispatchers.

The service is available 24 hours a day, 7 days a week, 365 days a year for all 240+ languages and, on average, connects to an interpreter within 20 seconds.

For more information about Language Link, you can visit their website HERE.

LAGERS: Missouri Local Government Employees Retirement System 03/06/2019

The Pike County 911 Board has received cost information for possible membership in the Missouri Local Government Employees Retirement System. In accordance with Section 105.675 Revised Statutes of Missouri, said cost information shall be made available for public inspection for at least 45 calendar days from today prior to adoption of membership. Interested parties may view a copy of this cost information using the link below, or at 1602 Business Hwy. 54 W., Bowling Green, MO and/or by contacting director@pikemo911.org or by phone: (573) 324-6136 Option 7 or Ext. 3031.

For more information on LAGERS you can go to www.molagers.org

Ready to find out more?

To view a copy of the Initial Valuation that was presented to the Pike County 911 Board follow the link.